Company holiday
Since we also need a little break, we have decided to take a company holiday from Thursday, July 18th to Monday, August 5th, 2024, which means we will not be available by email or phone during this time. As a small thank you for your understanding and as a small compensation for the limited service, we have set up a 10% discount on our products for you during this time.
Your orders will be dispatched from Tuesday, August 6th, 2024 in the order in which the order or payment is received.

Revocable Form

Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for revocation

You can also electronically fill up and send the specimen revocation form or another clear declaration on our website ( If you use this option, we will immediately send you a confirmation (e.g. via email) about the receipt of such a cancellation.

In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.

Criteria for expiry
The right of withdrawal shall expire in the case of a contract for the supply of digital content, not on a tangible medium that obliges the consumer to pay a price if the consumer:
1. has expressly consented to the entrepreneur commencing performance of the contract before the end of the withdrawal period; and
2. has confirmed that he is aware that his right of withdrawal expires upon the commencement of the performance of the contract, and
3. the entrepreneur has provided the consumer with a confirmation of the contract on a durable medium within a reasonable period of time after the conclusion of the contract, but no later than when the digital content not on a tangible medium is made available:
  • which reproduces the content of the contract; and
  • stating that the consumer, prior to the performance of the contract, has expressly consented to the entrepreneur commencing performance of the contract before the expiry of the withdrawal period and has confirmed his knowledge that, by consenting, he loses his right of withdrawal upon commencement of performance of the contract.


 Specimen - revocation form

(If you wish to revoke the contract, please fill up this form and send it back to us.)

- To Jenni Döpgen, Bachstrasse 4, 56743 Mendig
- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/
  the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date

(*) Cross out the incorrect option.