Company holidays:
Dear customers, we will be closed for company holidays from December 17, 2025 to January 1, 2026. 
This means that paid orders will be shipped up to and including December 16, 2025. 
Orders received after this date, or orders paid for after December 16, 2025, will be shipped starting January 2, 2026.

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Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and following countries: Belgien, Bulgarien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Großbritannien, Italien, Irland, Japan, Kroatien, Lettland, Liechtenstein, Litauen, Luxemburg, Malta, Niederlande, Norwegen, Österreich, Polen, Portugal, Rumänien, Schweden, Schweiz, Slowenien, Slowakei, Spanien, Tschechien, Ungarn, USA, Zypern.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 8,90 € per order.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Belgien: 5,50 €
Bulgarien: 16,40 €
Dänemark: 15,00 €
Estland: 16,40 €
Finnland: 16,40 €
Frankreich: 16,40 €
Griechenland: 16,40 €
Großbritannien (ausser Nordirland): 19,92 €
Irland: 16,40 €
Italien: 16,40 €
Kroatien: 16,40 €
Lettland: 16,40 €
Litauen: 16,40 €
Luxemburg: 5,50 €
Malta: 16,40 €
Niederlande: 5,50 €
Norwegen: 23,70 €
Österreich: 5,50 €
Polen: 16,40 €
Portugal: 16,40 €
Rumänien: 16,40 €
Schweden: 16,40 €
Schweiz: 23,70 €
Slowakei: 16,40 €
Slowenien: 16,40 €
Spanien: 16,40 €
Tschechien: 16,40 €
Ungarn: 16,40 €
Zypern: 16,40 €
Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

-  Prepayment via transfer
-  Cash on delivery (plus COD charges 8,90 €)
-  PayPal


Our bank account:

Volksbank RheinAhrEifel eG
IBAN DE45 5776 1591 0104 2448 01
SWIFT GENODED1BNA


In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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